Our Covid-19 Policy

The STeps We're Taking To Keep You Safe

Update: Thursday, 6 August 2020 - Providing Care To Limited Cases

In this extended Stage 4 Restriction step, we are still able to stay open to provide chiropractic as part of the ‘Essential Services‘ under the DHHS category of ‘Health Care and Social Assistance’. However, there are limitations to the cases that we can see for face-to-face visits at our practice at this time.

The limitations set out for the next 6 weeks are:

  • Routine services are not permitted.

  • Care must only be provided if the absence of, or delay of this, care would result in a significant change or deterioration in the patient’s functional independence necessitating escalation of care – as described above. These directives are about protecting the public and protecting health workers. Practitioners must critically consider if the service is essential for the patient/client in the next 6 week period. This is about saving lives.  

  • The patient does not require a medical referral to receive care.

  • There are no restrictions on the delivery of Allied Health services via Telehealth. We would encourage private practitioners to consider using Telehealth where at all possible so that patients/clients can continue to benefit from their Allied Health services.

So, unless your condition is stopping you from carrying out your normal duties independently or if you believe that it will significantly get worse without immediate care, we will kindly ask you to avoid visiting our office to protect yourself and others from COVID-19. This applies to people who have visited our practice before and those who have not.

If you are unsure whether you fit in either category, please call our office on 9394 8888 and we would be happy to provide you with further information and guidance.

We will provide updates via posts on Facebook, Instagram and this website.

Update: Thursday, 23 July 2020 - Wearing Masks

We are now wearing masks full time in order to minimise the spread of COVID-19 and to protect those we serve. This is in line with the Victorian Government’s advice additional to the other steps (see below) that we are taking against COVID-19 spread.

The current guidelines are:

  • Staff who are directly involved in treating patients must wear eye protection (safety glasses, goggles or face shields).
  • All staff must wear (at a minimum) a level 1 or type 1 surgical mask while at work. This now includes non-public facing staff.
  • Do not use cloth masks at work.

We continue to help our Community through this second lockdown.

Update: Tuesday, 7th July 2020 - 2nd COVID-19 Lockdown for Victorians

Hi there, it’s Dr. Alfie from Point Cook Chiropractic and Meadows Life Chiropractic Health & Wellness Centre. This afternoon The Premier of Victoria announced that we are going into Stage 3 ‘Stay At Home’ Restrictions from 11.59pm, Wednesday 8th July to help curb the spread of COVID-19.

We want to let you know that as Essential services, our practices in Point Cook and Altona Meadows will remain open.  We are there to serve those who are under our care, and also for those who wish to access chiropractic care during this time.

We want to assure you that we will continue, as we had in the past, to adhere to strict hygiene standards in both our offices. This includes: Hand sanitising, Regular cleaning of tables, Restricting the number of people in our waiting areas,

Spacing out our schedules, and for our practitioners to wear Personal Protective Equipment upon request.

For our practice in Altona Meadows, we will encourage our patients to either stay in their vehicle until their turn or stay outside, weather permitting.

All of these measurements are put in place to minimise the spread of virus and maintain social distancing.

We want to assure you that every individual who comes into our offices are registered in our database for safe contact tracing if the need ever arises.

We are still taking new patients. So if you or anyone you know is suffering from aches and pains that we could otherwise help please call our office on 9394 8888 (for Point Cook) or 9315 8888 (for Altona Meadows). You can also book online so that we could start that process with you. Similarly, if you have any concerns about coming in for chiropractic and have questions, please call us on the same numbers. We are there to serve you.

Additionally, our remedial massage therapist, Moneta, will be taking a leave of absence from the practice in line with these reasons but will be available for any advice through Telehealth.

We wish you all the very best at this time. We hope that you are well and that you stay safe.

For further announcements and updates, please visit our website or facebook page. Thank you for watching.  

We want to let you know that we are still open and taking all measures to ensure everyone’s safety. These steps include:

–  Practitioners washing hands thoroughly with soap or hand sanitiser.
–  Chiropractic and massage table contact areas frequently wiped.
–  High contact surfaces around the office (e.g. Reception countertop, benches, etc.) are wiped regularly.
–  We are also asking clients and visitors to the office who have recently been overseas or displaying symptoms of COVID-19 infection to stay away and seek alternative assistance.
–  Monitoring the National and State Departments of Health for updates and advice.

For those who are looking to see a chiropractor or a remedial massage therapist, we are the team to help you. You’re in safe hands and we look forward to speaking with you.

For those who are already seeing us and receiving care, we encourage you to continue with your recommended care plans. Thank you for your continued belief in our team.

If you have any questions or concerns about coming in for care, please call us on 9394 8888.

We are happy to speak with you.

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